Technical Support

Equipment to suit your needs, whatever your budget

Huge in house range of both machinery & consumables

Our experts are here to here to give you the best advice possible

Spares

We hold stock of spare parts to back up our supply of all machinery. From sealing wire to critical, technical components we’ve got you covered. All parts are available for same day dispatch. Not sure what part you need? Get in touch for the best technical advice the industry can offer.

Servicing

Free with every single purchase is a service, we don’t just enjoy supplying our machinery range we are passionate about maintaining and looking after it too. Contact us about our unbeatable service contracts of which assist with early wear and tear detection as well as continued servicing.

Brands we work with

Jakpak Frequently Asked Questions

What happens if I need to replace a part?

The quicker packaging machine repair can be carried out, the lesser the impact on your company. This is why our team can be on hand to diagnose and resolve any issues as they arise, aiming to repair any faults as quick as possible and stock a substantial selection of spare parts to cover all of our machinery.

Do you offer regular servicing?

Any machine down time can be extremely detrimental so we like to ensure all machinery is healthy all year round. Following packaging machinery installation, we offer a service contract which includes routine servicing by our Jakpak engineers with a fixed labour price and the additional benefit of discounted parts. Get in touch for a quote for your business.

Can you train my team on how to use the machinery?

Training will always be offered from our expert team at Jakpak following packaging machinery installation. We will visit your site and fully train all employees who will be users of the new machinery, informing them on how to make the most of your machine from a cost saving perspective.

We’re relocating, can I move my machinery?

We offer a packaging machinery installation package with every machine supplied and this covers moving machinery from one location to another. Whether you have a single machines or multiple units, our team will plan the installation around your busy schedule.

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Happy Customers

Discover How We Can Help You

From blue chip businesses right the way through to sole traders and everything else in-between we’ve got you covered!